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NetAccount

NetAccount is a database and a collection of tools and synchronizers that is used to provision user and group information to the various directories used by IT systems in the University. It merges information from student, HR and other services (most notably the IAM...

KAOS

Kind of an Asset Organizing System. A file maker based service developed to track IT assets in the Faculty of Science. All stages of the asset lifecycle can potentially be managed through the system, which includes the ability to create and store the...

Lync

Microsoft Lync (formerly Microsoft Office Communicator) and Microsoft Lync for Mac are instant messaging clients used with Microsoft Lync Server or Lync Online available with Microsoft Office 365 and Live@Edu. They are replacements for Windows Messenger which was used...

SSO

1. Single Sign-On A web authentication mechanism that frees applications from having to manage username, password and credential forms. The technology used is shibboleth expressing the user (and group) data managed through the Enterprise Person Registry (EPR aka IAM),...

AskIT

AskIT is the local branding of the University’s IT service management tool. The current version is an instance of ServiceNow, a cloud hosted application. Most people will use the tool to log incidents or requests requiring IT support. AskIT is accessible to all...
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