There is an article on how to print from the wireless network to the CAPS printers here https://cdn.auckland.ac.nz/assets/central/for/current-students/student-it-essentials/wireless-network/documents/uoa-wireless-printing-win-64-bit.pdf.
CAPS printing from a wired network desktop using domain or UPI logins.
There are many potential queues, drivers, and port types that can be used to install a CAPS (Copy and Print Services ) printer on a Faculty of Science MS Windows 7 computer. This is just one way and makes no claims about being the best or only way.
- Open the “Devices and Printers” item in the start menu and a panel will open up.
- Click on “Add a printer” near the top left of the panel
- Click on the “Add a local printer” option
- Change radio button from default “Use existing port:” to Create a new port:”.
- In drop down box for “Type of port” select “LPR port”
- Click “Next” box in bottom right of active window.
- A window titled “Add LPR compatable printer” pops up.
- Type the address of the printer you want to use in the first box called “Name or address of server providing lpd:”.
- Possible ques which allow you to select a preferred configurable driver include
- Possible ques which include drivers provided by the servers include \sciprnp01.uoa.auckland.ac.nz (postscript?), \sciprnp01.uoa.auckland.ac.nzcaps-colour (PCL6).
- A complete list of queue types is here http://sciprnp01.fos.auckland.ac.nz/printers/ . There is also a second server called sciprnp02 which can be substituted for the name sciprnp01 if you are diagnosing problems. There are also easier to remember print queue names such as sbs-print.ec.auckland.ac.nz .
- A complete list of individual printers is here https://print.fos.auckland.ac.nz/printers/ .
- In the second box “Name of printer or print queue on that server:” type lp if you are not sure what else to type.
- The next window allows you to select a printer driver. e.g. Ricoh MPC4500 PCL6 supports most features on most Ricohs on campus. Pharos supports PCL better than postscript drivers.
- Click next until you reach the window with “Type a printer name” . This is something the user can understand an usually includes CAPS and/or Netaccount.
- Continue to click “Next” until “Finish” appears and click finish.
- Go back to “Devices and Printers” and right click on the printer you just installed and select “Printer properties”. Change the defaults to A4 and A3 for paper types, printer trays etc. Double sided black and white are the recommended defaults unless the user requests otherwise.
- Print a test print with the users login to ensure things are all working.
CAPS printing to direct print queues
Packages are generated by ITS using Pharos that automatically install CAPS printers that only print to a particular CAPS printer. It is not necessary to have swipe release of print jobs on these printers. The packages are different for each printer and for 32 bit or 64 bit windows. Some may have a popup to allow the UPI to be entered just prior to each print job being printed, others may not. Popups will also allow those with more than one account to choose which account to pay for a particular print job from. The packages are kept here http://uoaprnp01/uniprint/Packages.asp. For SBS they are kept on the SBS sharepoint site https://share.auckland.ac.nz/sites/science/sbs/core_services/SitePages/Home.aspx?RootFolder=/sites/science/sbs/core_services/Shared%20Documents/How%20to%20do%20IT%20stuff%20in%20SBS/Printers.
The most common causes for jobs not appearing in the CAPS print ques are:
- User has no account with funds to print from. Remedy by adding to the appropriate netaccount group.
- User is not logged in to the computer with their own UPI. Remedy by logging in with their own UPI.
- User has a new ID card that has never been swiped on a CAPS device. Remedy by swiping through the nearest CAPS device, select an account, and try printing again.
- User was deleted from netaccount groups that allocate accounts to print from. Printing then fails. Even when added back to appropriate netaccount group printing still fails. Remedy by ensuring user in correct netaccount group, swipe card through central copier and select an appropriate account. It may be that the old account number is no longer valid.