From 11 November 2013, the service is considered a production service -it is available, standardised, and supported.
Lync, like email through the Exchange, is not automatically enabled for all users -a request needs to be sent through the IT support team for the relevant service features to be enabled. You need an enabled UOA login to access Lync as a normal user. IT staff can check whether Lync is enabled for a user through the UOA tool on the Matrix (https://www.sit.auckland.ac.nz/sso/protected/)
Lync clients for MacOS and Windows are provided as part of the software pool available to be installed on University machines. iOS and Android clients can be downloaded free from the relevant app stores. Look for the versions that support Lync 2013.
Lync can be used both on and off campus, VPN is not required for off campus access.
While the Lync service normally requires a valid and correctly configured UOA login, it is possible to invite non-UoA users through a web based service (Lync Web App) and/or to connect to people in other chat systems including:
- Skype (the Skype users need to authenticate using a Microsoft login (such as a hotmail account, outlook.com account, etc) rather than the native Skype login
- Google (specifically the aucklanduni.ac.nz accounts)
- Jabber services such as wiggles.ead and openfire.fos
- Other Lync services.