MacOS versions 10.6+ have a built in VPN client that can work with the Cisco IPsec service the University provides (see https://www.sit.auckland.ac.nz/Staff_VPN_for_Mac_OS_X). However, this client does not work in all environments, and so we have documented this alternative configuration.
The AnyConnect client can be collected from the VPN service itself via a web connection, and the process outlined below is similar for Windows and Linux.
To access the University’s VPN service, you need to be in particular groups in the directory. If you have trouble authenticating at the first stage of the procedure, then you may need to check your entitlement –contact the IT team
Log in. Select staff, student or contractor -whichever applies, then provide upi and password.
The server will attempt to automatically provide an installer suitable for the computer you are using. MacOS may attempt to use the java installer. Modern Mac environments do not have a web java environment by default, so …
…in most cases, the automatic selection does not work and you are offered a link to download a suitable client for manual installation. Click on this and wait for the software to arrive.
The Mac software takes the form of a package -double clicking this will initiate the installation. You need to have an administrative username and password handy to install the VPN client. Accept the defaults and proceed with the installation.
Once installed, you should see the client in your Applications folder.
Run the application (accepting any warning when you first start it). The University VPN gateways are:
Enter one or other of these and click Select to continue.
As you did earlier, choose the appropriate group, then supply your UPI and password. Connect should get the client going…
…wait for the negotiation, etc, and eventually, you should be on line!